Privacy Policy
This policy is effective as of May 15, 2009.
This privacy policy applies to the Click411 Websites, including www.click411.com, www.click-411.com and www.click411.ca (the “Websites”), which are provided by WhitePages, Inc.
By using any of our Websites, you agree to this privacy policy and our terms of service (http://www.click-411.com/terms.htm)
Many of the features on our Websites are provided by third-party companies (denoted by the “Powered by ____” logo or “Sponsored by” text). When you use these features, you will be redirected to another company’s website. This privacy policy does not apply to the privacy policies of these other companies. In general, you should look to the privacy policy of any website that you visit to understand the policies and practices of that company.
We may change this policy in the future, due to a variety of factors such as the addition of new products and features, changes in technology, or changes in business practices. We will update the “effective date” noted above to let you know when the policy was last revised. Keep in mind that if you visit our Websites after we change the privacy policy, the new privacy policy will apply.
Information We Collect and How We Use It
This section describes the type of information we collect and how we may use such information
Personal Information
This is information that you provide when using the our Websites which identifies you by full name, full postal address, phone number or email address, or includes information necessary to process payment. Examples of Personal Information include your username and password and payment information such as a credit card number, expiration date, and billing address. We do not collect any Personal Information about you on the Websites unless you choose to provide it. This means that you can visit most areas of our Websites without providing us any Personal Information.
How we use it:
- We may use Personal Information for the purposes for which it was provided, such as to log you into your account and process payment for services.
- We may use your email address to send email about your account or marketing messages to any email address you provide us.
- You can always choose not to receive any marketing email. We offer an "unsubscribe" option in the marketing emails we send. If you choose not to receive marketing email, you may still receive email and other communication from us based on services you may have signed up for.
General Information
This information includes things like your browser type, IP address, the date and time of your visits, locality (your city and state), which web pages you viewed and searches you conducted. Through surveys we may collect General Information, such as your age, gender or interests.
We use cookies and web beacons to collect General Information. A cookie is a small file that we send to your computer to identify your web browser. Most browsers allow you to disable cookies (not allow our servers to send cookies to your browser). However, our Websites may not function properly if you disable cookies. A web beacon is a small graphic file used to identify if a page has been viewed.
How we use it:
We use General Information to facilitate your use of our Websites and to help us understand how people use our Websites. For example, we may use General Information to keep you logged in to your account, pre-populate certain fields (like your default location), counting visitors and page-views on our websites, and to deliver advertising that matches your interests
Third Party Information Collection, Use and Opt-Out Options
This section describes the type of information third-party companies may collect and how they may use such information.
Third-Party Advertisers
Click411 works with Audience Science, Google and other third party companies to deliver advertisements on our Websites. These third parties may collect and use General Information to deliver more relevant advertising to you and for their own business purposes.
Some third-party advertisements include surveys or forms, which prompt you to enter search criteria or other General Information, such as your age or gender. An advertiser may receive the information you enter into a form or survey contained in an advertisement. Similarly, advertisements typically link to third-party websites.
It's important to remember that we do not have control over the privacy policies of advertisers or other third-party websites. So before you enter any information into a form or survey contained in an advertisement, or click through to a third-party website linked from an advertisement, we encourage you to read the privacy policy of the advertiser or third-party website.
Opt-Out Option:
To stop information collection and targeted advertising from Audience Science, Google and other third-party companies, click here.
Analysis of Your Data
We may use third parties to help measure the effectiveness of our advertising and to analyze use of our Websites. Third parties help us analyze General Information we obtain from you (we generally place restrictions on those third parties' use of such information). Third parties may also use the General Information for their business purposes, such as to report aggregate, non-personally identifiable information about the use of their services and technologies in connection with our Websites.
Opt-Out Option:
You cannot opt-out of this anonymous analysis. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, if you do this you may not be able to use the certain features on our Websites.
Information Sharing
In addition to the information collection and use noted above, we may disclose the information subject to this policy to third parties under the following circumstances:
1. To help us provide services to you. We may share information with third parties to complete transactions you've requested or to perform services on our behalf. Third parties who perform services on our behalf are obligated to use the information for the purpose it was provided.
2. To comply with the law. We may disclose information we collect (including Personal Information) when we believe it is appropriate to comply with the law, such as in response to a subpoena or court order.
3. For safety reasons or to protect our interests. We may disclose information we collect (including Personal Information) in order to prevent damage to our property (tangible and intangible), for safety reasons, in the course of collecting amounts owed to us, etc.
4. Business transfers. We will not sell Personal Information unless it is in the context of a merger, acquisition, business reorganization, debt financing or sale of company assets, or in the event of an insolvency, bankruptcy or receivership. In these transactions, the information which we collect may be transferred to third parties as one of our business assets.
5. You authorize it. We may disclose information if you authorize it. Sometimes, your authorization may be implicit. For example, use of certain messaging services on our Websites may require you to enter your name, email address or phone number. This information, as well as any message content, may be sent to the recipient.
Information Security
We use reasonable security measures to protect information from unauthorized use and disclosure while in our control. However, no security measures are perfect, and we cannot guarantee that any information will be secure from unauthorized access or use.
Children’s Privacy
Our Websites are not intended for children under the age of 13. We do not knowingly publish information for anyone under the age of 18 through our Websites. If you know of anyone under the age of 18 whose information is published through our Websites, or have other concerns about children's privacy, please contact us (contact information provided below).
Contact Us
If you have any questions about this policy, please email us at privacy@whitepages.com or write to us at Click411 Privacy, WhitePages, Inc., 1301 Fifth Ave, Suite 1600, Seattle, WA 98101.
